At Koi Spins Casino, we are committed to protecting your personal data and ensuring that you have control over how it is used.
What Personal Information May Be Collected
When you create an account with us, we collect certain information from you, including:
We may also collect device and browser information, such as the type of device you use to access our platform, your operating system version, and your browser type.
Usage Analytics and Behavioural Data
When you interact with our platform, we may collect usage analytics data. This includes:
We also use cookies to track user behaviour on our site. Cookies are small text files that are stored on your device and can help us identify you when you return to the platform.
Cookies and Tracking Technologies
We use various tracking technologies, including cookies, web beacons (also known as clear GIFs or pixel tags), and JavaScript. These technologies help us collect information about our users' interactions with our site, such as:
Our cookies are used for a variety of purposes, including:
We also use third-party services that may collect data about our users. These include analytics tools, such as Google Analytics.
Communication Preferences
We respect your communication preferences and will only contact you through channels you have explicitly opted-in for (such as email or SMS). You can always opt-out of receiving communications from us by updating your account settings or contacting our support team directly.
Data Storage and Retention
Your personal data is stored securely on our servers. We retain your information in accordance with applicable privacy regulations, typically for the duration of your account relationship plus a reasonable period after it ends (usually 6 months).
Security and Account Protection
We take the security of our users' accounts seriously and implement various measures to protect against unauthorized access:
You are responsible for maintaining the secrecy of your account login credentials.
User Rights Regarding Personal Data
Under applicable law, you have certain rights regarding your personal data. This includes the right to access, correct or delete your information, as well as request a copy of all data we hold about you. If you wish to exercise these rights, please contact our support team with your request.
Responsible Handling of User Information
We only collect and process user data that is necessary for the delivery of services, marketing communications, or compliance purposes. We do not sell or share your personal information without your explicit consent (with certain exceptions for anonymized or aggregated data).
Age Restrictions and Minor Protection
Our platform is designed for users aged 18+. If you are a minor, please do not use our site.
Compliance with Applicable Privacy Regulations
We comply with applicable privacy regulations in the regions we operate. Our policy reflects these standards to ensure that your rights as a user are protected.
Platform Monitoring for Security and Fraud Prevention
As part of providing secure services, we may monitor user activity on our platform for security purposes (such as detecting suspicious behaviour). If you have concerns about this practice or believe it is affecting your experience in any way, please contact us directly.
By using Koi Spins Casino's platform, you acknowledge that you understand these policies and consent to the use of cookies, tracking technologies, and other data collection tools.
